Secretary
Job Role: Secretary, full time, permanent.
Area: ST12 9DQ
Salary: £20,800.00-£22,000.00 per year
Hours: 40 per week – Monday to Friday
28 days’ holiday per annum, plus one additional day per year of service – up to 33 days
About us:
The Planterra group offers a premium service and looks after a range of companies linked mainly with horticultural services such as Blue Iris Landscapes, Japanese Knotweed Expert and ProHort Ltd “making a positive difference to all of our colleagues and clients.” As such this role is a wonderful opportunity for someone looking to develop their skills further – having a good attitude and aptitude to learning new things is everything to us. We consider excellence to be our minimum standard and this is reflected in everything that we do.
About the role:
We are looking for a confident individual who is comfortable with talking with clients both over the telephone and face to face. You will be expected to manage our clients through booking in site visits and writing professional quotations, producing reports and providing accurate information when receiving enquiries. In your role you will be working closely with the office team, surveyor, visitors and potentially some of the onsite team.
Once full training has been given, essential Duties will include:
- Be the main point of contact for the majority of incoming telephone calls and initial enquiry emails, especially for Blue Iris Landscapes;
- Typing quotations accurately from audio recordings or drawings;
- Take the lead, after training with professional quotation writing and sending these out to prospective clients;
- Communicate with clients via phone, email and letter;
- Follow up telephone calls;
- Create and write reports using a company template and update spreadsheets where necessary;
- Update the in-house system with notes;
- Binding documents;
- Provide ongoing support to the rest of the office team;
- Scanning;
- Shredding;
- Photocopying.
Other duties may be required.
About you:
- Minimum 9 GCSE’S A* – C Grade (including English, Maths and ICT);
- Competent using Microsoft, specifically Word and Excel;
- Intermediate computer literacy;
- You will be well presented
- Warm, friendly manner.
- Self-motivated;
- Efficient and well organised;
- Time management skills;
- Work to a high standard, showing attention to detail, showing care and thought in all that you do;
- Good verbal and written communication skills with other members of the team, clients and suppliers.
The ideal candidate will be a warm, friendly person that communicates well and finds it easy to engage with a wide range of people.
You will be working as part of the office team, however you will have the primary responsibility for Blue Iris Landscapes duties.
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- On-site parking
